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Author:

Vaydanich, Heather

Title:

Use of de-escalation techniques to decrease violence in the emergency department

Area of Honors:

Psychology (Behrend)

Keywords:

de-escalation
workplace violence
emergency department
hospital violence
de-escalation techniques
de-escalation training
communication
communication factors
aggressor factors
environmental factors
nursing
violence toward nurses
restraints
safety

File:

Download HEATHER_THESIS_FINAL_EDITS_PDF___.pdf

Thesis Supervisors:

Wilson James Brown, Thesis Supervisor
Carolynn Blaze Masters, Thesis Honors Advisor