1. The Benefit of Improving Forecast Accuracy on Customer Service Open Access Author: Adams, Jade Title: The Benefit of Improving Forecast Accuracy on Customer Service Area of Honors: Supply Chain and Information Systems Keywords: Forecast AccuracyCPGConsumer Packaged GoodsDemand Planning File: Download Jade_Adams_Final_Thesis_2014.pdf Thesis Supervisors: Dr. Robert Alexander Novack, Thesis SupervisorDr. John C. Spychalski, Thesis Honors Advisor