1. The Hidden Cost of Convenience Open Access Author: O'Connor, Sean Patrick Title: The Hidden Cost of Convenience Area of Honors: Supply Chain and Information Systems Keywords: E-CommerceSupply Chain ManagementSustainabilityInstant DeliveryRetailWarehousing File: Download Sean_O_Connor_Hidden_Cost_of_Convenience_Final_Submission.pdf Thesis Supervisors: Robert Alexander Novack, Thesis SupervisorSusan Bering Purdum, Thesis SupervisorJohn C Spychalski, Thesis Honors Advisor