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Author:

Low, Carolyn

Title:

Tipping and Service Charge

Area of Honors:

Hotel, Restaurant, and Institutional Management

Keywords:

restaurant
tipping
service charge
tipping recommendations
no-tipping policy
customer preference
phenomenology

File:

Download ThesisCarolyn_2015.04.13.pdf

Thesis Supervisors:

Dr. Anna S Mattila, Thesis Supervisor
Dr. Breffni M Noone, Thesis Honors Advisor