1. Tipping and Service Charge Open Access Author: Low, Carolyn Title: Tipping and Service Charge Area of Honors: Hotel, Restaurant, and Institutional Management Keywords: restauranttippingservice chargetipping recommendationsno-tipping policycustomer preferencephenomenology File: Download ThesisCarolyn_2015.04.13.pdf Thesis Supervisors: Dr. Anna S Mattila, Thesis SupervisorDr. Breffni M Noone, Thesis Honors Advisor
2. The Effect Green Practices Have on a Meeting Planner's Booking Intention Open Access Author: Aloi, Adrien Michelle Title: The Effect Green Practices Have on a Meeting Planner's Booking Intention Area of Honors: Hotel, Restaurant, and Institutional Management Keywords: meetingsmeeting plannerbooking intentioneventssustainabilityhotelsPCMAMPINACE File: Download Adrien_Aloi_Thesis.pdf Thesis Supervisors: Dr. Anna S Mattila, Thesis SupervisorDr. Breffni M Noone, Thesis Honors Advisor
3. Different Factors Affecting Customer Satisfaction For Young Generations In Fine Dining Restaurant: A Cross-cultural Study Of The United States And South Korea Open Access Author: Koo, Heyjin Title: Different Factors Affecting Customer Satisfaction For Young Generations In Fine Dining Restaurant: A Cross-cultural Study Of The United States And South Korea Area of Honors: Hotel, Restaurant, and Institutional Management Keywords: Customer SatisfactionFine Dining RestaurantsCross cultural File: Download Heyjin_Koo-Final.pdf Thesis Supervisors: Daniel John Mount, Thesis SupervisorDr. Breffni M Noone, Thesis Honors Advisor
