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1. Tipping and Service Charge

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Author:: Low, Carolyn
Title:: Tipping and Service Charge
Area of Honors:: Hotel, Restaurant, and Institutional Management
Keywords:: restaurant
tipping
service charge
tipping recommendations
no-tipping policy
customer preference
phenomenology
File:: Download ThesisCarolyn_2015.04.13.pdf
Thesis Supervisors:: Dr. Anna S Mattila, Thesis Supervisor
Dr. Breffni M Noone, Thesis Honors Advisor